Shipping policy

International Shipping

• Delivery Time: Estimated arrival time is 10-14 business days via Posta Shqiptare (Albanian Post), depending on the destination and local customs procedures.
• Tracking: After dispatch, you will receive a tracking number to monitor your shipment.
• Customs and Duties: Any import fees or customs duties applied in your country are the sole responsibility of the buyer.

Communication for Any Concerns:

Before initiating a formal dispute request with your bank, we encourage you to contact us directly at contact@symbol.al We are committed to reviewing every case fairly and finding a quick and just solution for any dissatisfaction.